It's 5 in the morning, I'm in Toronto and I've got jet lag. I've been awake since 3am and have now abandoned all hope of getting back to sleep and am nursing a coffee in the hotel lobby. A hotel which unbelievably charges me $15 for the privilege of using their wi-fi, even though the room is costing nearly $500 a night! And the irony is that there is a Starbucks in the same complex where I can get it for free. Hotels which charge for wi-fi really, really make me angry. How can they be so shortsighted? It undermines all of the other nice, warm, touchy, feely things this hotel is doing to try and make me feel good about their customer service. So that's it, I've made a decision, no more hotels which charge me for wi-fi. Feel free to join my campaign. If enough of us stay away, they'll have to change.
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